Terms & Conditions

Introduction to Tres Artisan Collection

Tres Artisan Collection is an e-commerce website owned and operated in Australia. Our mission is to provide a fast, secure, and enjoyable online shopping experience for customers who value high-quality, egg-free, and plant-based baking mixes. Through this platform, we deliver premium Tres Artisan Collection products directly to your doorstep.

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any orders.

Access to the Website and Registration with Tres Artisan Collection

The Tres Artisan Collection website is compatible with any device that has an active internet connection.

While browsing does not require registration, creating a customer account allows full access to our services, including:

• Viewing detailed product and pricing information.
• Participating in promotions and special offers.
• Faster checkout with saved details.

When registering, you agree that:

1. All information provided (including personal details) is accurate, complete, and up to date.
2. You are over 18 years of age and legally capable of entering into binding agreements.
3. You will maintain the confidentiality of your account credentials (username/email and password).

Tres Artisan Collection reserves the right to suspend or cancel any account if false, misleading, or incomplete information is provided.

Purchase of Products on Tres Artisan Collection

Customers are responsible for reviewing and confirming all order details before submitting an order. This includes product selection, quantity, and delivery address.

Once an order has been placed and accepted (confirmed via email or SMS), it becomes binding. Orders cannot be modified or cancelled unless expressly permitted by Tres Artisan Collection at our sole discretion.

Delivery and Acceptance of Products

• Tres Artisan Collection partners with authorised delivery agents to fulfil orders.
• Products will be delivered to the shipping address provided during checkout or agreed upon at the time of purchase.
• Delivery timeframes are estimates only. While we strive to deliver promptly, delays may occur due to factors beyond our control.
• Customers are responsible for accepting delivery at the designated address. Failure to do so may result in additional charges or cancellation of the order.
• Products cannot be rejected or returned at the time of delivery unless they are faulty or damaged.

Payment for Products

All payments must be made online at the time of purchase. Accepted payment methods include:

• Credit/Debit Card
• PayPal
• Any other payment options displayed at checkout

Orders will only be dispatched once full payment has been successfully processed.

Liability of Tres Artisan Collection

• Tres Artisan Collection makes every effort to ensure product quality and safety. However, liability is limited to the extent permitted by Australian consumer law.
• We are not liable for:
  1. Customer errors when placing an order.
  2. Delays caused by third-party delivery services.
  3. Losses arising from unauthorised account access due to customer negligence.
• Our maximum liability in connection with any product purchase is limited to the cost of the product purchased.

Intellectual Property Rights

All website content, including images, text, branding, recipes, and product packaging, are the intellectual property of Tres Artisan Collection and may not be copied, reproduced, or used without prior written permission.

Customer Rights

• Customers may choose to close their Tres Artisan Collection account at any time.
• Customers are entitled to rights under the Australian Consumer Law regarding faulty or misrepresented products.

Data Privacy

Tres Artisan Collection respects and protects customer privacy. Personal information provided during registration or purchase will only be used to process orders, communicate with customers, and provide updates or promotional offers (where consent is given).

Amendments to Terms and Conditions

Tres Artisan Collection reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be published on the website and will apply immediately to all new orders.

Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved in the jurisdiction of the Australian courts.